Support
Telegram is the fastest way to reach us. We answer every day, 10:00–23:00 Moscow time.
Do you need ID or personal details?
No. We do not ask for your name, phone, address or documents. Your Telegram is your account and you pay in crypto. We keep only what the server needs to run: your Telegram ID, your orders and the server login. The server is registered with the data centre in our name, not yours.
How soon is the server ready?
Up to 30 minutes. As soon as it runs, the bot sends the IP, login and password; they are in your dashboard too.
How can I pay?
In crypto through @CryptoBot, right in our Telegram bot: USDT, TON, BTC.
How do I manage the server?
Right in the bot: status and load, reboot, a new root password, OS reinstall. The bot checks the server every 5 minutes and tells you if it stops responding.
Is it good for a game server?
Yes. It is a regular VPS with full root access: install any panel (Pterodactyl, Pelican, AMP) or run the game server yourself. Minecraft, Rust, CS2 and other games work.
Can I get a refund?
In full if the server has not been handed over yet. After that, as set out in the refund policy.
What is not allowed?
Spam, hacking, DDoS, phishing, illegal content and anything else the Acceptable Use Policy forbids. Breaking it gets the server switched off without a refund.
Is there DDoS protection?
Yes, attack filtering is on at the data-centre level for every server.